Telappliant
Communications Guide · 8 July 2023

Shared vs dedicated internet connections

The difference between shared broadband and dedicated leased lines.

Abstract visualisation of shared versus dedicated internet fibre strands

Shared broadband and dedicated leased lines look similar on a speed test - but they behave very differently when your business actually depends on the connection.

Shared broadband (FTTC / FTTP)

  • Contention with other premises on the same infrastructure
  • Asymmetric or symmetric speeds depending on product
  • Best-effort SLAs, typically 24-48h fix targets
  • Great value for smaller sites and secondary backup

Dedicated ethernet (leased line)

  • 100% of the bandwidth reserved for you, all the time
  • Symmetric speeds guaranteed by SLA
  • 4-6 hour fix targets with financial credits
  • Right choice when downtime has a real cost

Next steps

Talk to a UK technology partner who's done this for 20 years

Book a practical, no-pressure consultation. We'll review your current setup, show where AI communications, cloud telephony or managed IT could improve customer experience and reduce admin - and tell you straight if you don't need us.

  • UK-based people, real account management
  • Honest recommendations - even if it's not us
  • Practical AI where it adds value, not hype
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