Communications Guide · 8 July 2023
Shared vs dedicated internet connections
The difference between shared broadband and dedicated leased lines.

Shared broadband and dedicated leased lines look similar on a speed test - but they behave very differently when your business actually depends on the connection.
Shared broadband (FTTC / FTTP)
- Contention with other premises on the same infrastructure
- Asymmetric or symmetric speeds depending on product
- Best-effort SLAs, typically 24-48h fix targets
- Great value for smaller sites and secondary backup
Dedicated ethernet (leased line)
- 100% of the bandwidth reserved for you, all the time
- Symmetric speeds guaranteed by SLA
- 4-6 hour fix targets with financial credits
- Right choice when downtime has a real cost
