Communications Guide · 4 March 2024
Skype for Business shutdown deadline
Migration options for organisations still on Skype for Business.

Microsoft has retired Skype for Business Online and is winding down remaining on-premises support. Organisations still on Skype need a clear migration plan.
Your realistic options
- Microsoft Teams Phone with direct routing or Operator Connect
- A dedicated cloud PBX integrated with Teams
- A full move to a modern UCaaS platform
What to plan for
- Number porting timelines (allow 4-8 weeks)
- Analogue device replacement (fax, DECT, lifts, alarms)
- User training on the new client
- Retirement of on-prem SBCs and gateways
Next steps
Talk to a specialist about how this applies to your business -book a 30-minute call.
