Telappliant
Cyber Fundamentals - Applications

Patch Management

Keep Windows, macOS and third-party software up to date so known vulnerabilities are closed before attackers exploit them.

In plain English

Fix known weaknesses before attackers get the chance to use them

Patch management keeps your operating systems, browsers and business applications up to date against known security flaws. It is one of the most cost-effective controls you can run - and one of the first things insurers and auditors check.

Why this matters to your business
  • Closes the most common route into UK businesses
  • Directly supports Cyber Essentials evidence
  • Limits avoidable downtime and emergency rebuilds
What good looks like
  • Critical updates deployed against an agreed SLA
  • Exceptions signed off by a named risk owner
  • Monthly patch evidence you can share with an auditor
Conversation starter

Can you prove critical security updates are applied within an agreed timeframe?

Ask us to assess your patching evidence and remediation priorities.

Book a fundamentals review
What it is

Understanding patch management

Unpatched software is the most common root cause of breaches we investigate. Cyber Essentials requires high-risk patches inside 14 days; insurers ask the same. We run patch management as a managed service: monitored deployment, pilot rings, real reporting, and remediation when something fails - not just hoping Windows Update worked.

Frameworks we align to
  • Cyber Essentials & Cyber Essentials Plus
  • ISO 27001:2022 Annex A controls
  • NCSC 10 Steps to Cyber Security
  • CIS Critical Security Controls v8
Features

What we deploy and run

The concrete controls Telappliant configures, manages and reports on.

Security analyst reviewing threat intelligence dashboards in a dim UK security operations centre
In the field

Patch Management as run by a UK SOC and engineering team.

Feature

Operating system patching for Windows, macOS and common Linux distributions.

Feature

Third-party app patching: Chrome, Firefox, Adobe, Java, Zoom, the long tail that attackers love.

Feature

Pilot rings to catch a bad patch before it hits your whole estate.

Feature

Reboot management so users aren't surprised in the middle of a call.

Feature

Patch compliance reporting per device, user and application.

Feature

14-day SLA on critical/high CVSS patches to meet Cyber Essentials.

Advantages

Why Telappliant

What you get with us that you don't get with the alternatives.

Advantage

Delivered by a UK SOC and engineering team - no offshored ticketing.

Advantage

Vendor-agnostic. We pick the right tool for your estate, then run it for you.

Advantage

Mapped to Cyber Essentials, ISO 27001 and the NCSC 10 Steps from day one.

Advantage

Fixed monthly price - no surprise hourly bills when something goes wrong.

Benefits

The outcomes for your business

What changes for your team, your auditors and your insurer.

Benefit

Close the most exploited vulnerabilities before attackers can use them.

Benefit

Pass Cyber Essentials Plus on the first attempt.

Benefit

Evidence patch compliance to insurers and customers on demand.

Benefit

Fewer outages from emergency patching - it's planned, not panicked.

Proof

Measured outcomes, not promises

3000+ UK organisations served and 100000+ end users supported.

< 60 minute average response on security incidents.

4000+ tickets resolved every month with measurable first-time-fix rates.

Vendors we deploy

Vendor-fluent, not vendor-locked

We pick the right tool for your estate, then run it for you.

Microsoft IntuneWindows Update for BusinessAutomoxNinjaOneManageEngine

Trademarks are the property of their respective owners. We have no affiliation unless stated on our partners page.

Where it helps

Use cases

How this capability fits at different scales.

SME (25 users)

Stop relying on individual users to install updates; centralise everything.

Multi-site (150 users)

Patch home workers and field laptops the same as the office estate.

Regulated (500 users)

Hit the 14-day high-risk SLA with full reporting evidence.

Real-world scenarios

How this applies to organisations like yours

Recent situations we've worked through with UK businesses - find the one closest to yours.

Architects practice

Situation. Autodesk and Adobe updates kept being deferred by busy designers, leaving exploitable versions in place.

Outcome. Patches deploy automatically out of hours with deadlines enforced; critical CVEs closed inside 14 days.

Care home group

Situation. Mixed estate of nursing station PCs running unpatched Windows builds, flagged in DSPT.

Outcome. Single patching baseline across all sites with monthly compliance report for the DSPT submission.

Logistics SME

Situation. Warehouse handhelds running Android versions years behind, blocked from connecting to the carrier API.

Outcome. MDM-driven update rings brought devices current; carrier integration restored without buying new hardware.

Marketing agency

Situation. Creatives on macOS missing browser and Zoom patches that auditors flagged at Cyber Essentials Plus.

Outcome. Cross-platform patching covers macOS, Windows and third-party apps; passed the re-test first time.

FAQs

Common questions

Start here

Microsoft 365 Security Hardening

Most SMEs already pay for the controls that cover patch management. We help you turn Microsoft 365 Business Premium into a real security baseline - the front door into the wider Cyber Fundamentals portfolio.

Explore Microsoft 365 hardening

Talk to us about patch management

A 30-minute call to scope what good looks like in your estate.

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Talk to a UK technology partner who's done this for 20 years

Book a practical, no-pressure consultation. We'll review your current setup, show where AI communications, cloud telephony or managed IT could improve customer experience and reduce admin - and tell you straight if you don't need us.

  • UK-based people, real account management
  • Honest recommendations - even if it's not us
  • Practical AI where it adds value, not hype
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