Security Awareness Training
Equip every user to spot phishing and social engineering - the single biggest entry point for breaches.
People are targeted every day, so training has to be measured
Attackers know it is easier to trick a person than to break a firewall. Modern awareness training combines short, relevant learning with realistic phishing simulations so you can see who is confident and who needs support.
- Reduces human error - still the top cause of breaches
- Improves how quickly users report suspicious emails
- Creates the evidence insurers and customers ask for
- Training completion is tracked per user
- Phishing simulations are run and measured
- High-risk users get tailored support, not blame
Can you prove who has completed training and how your users respond to phishing tests?
Ask us to set up awareness training and phishing simulation reporting.
Understanding awareness training
Most breaches still start with a human - a click, a reply, a bad password. Awareness training that's quarterly, boring and ignored isn't training. We run continuous, short, role-relevant training plus realistic phishing simulations - so the security team has data on who needs help, not just a tick-box for the auditor.
- Cyber Essentials & Cyber Essentials Plus
- ISO 27001:2022 Annex A controls
- NCSC 10 Steps to Cyber Security
- CIS Critical Security Controls v8
What we deploy and run
The concrete controls Telappliant configures, manages and reports on.
Awareness Training as run by a UK SOC and engineering team.
Continuous short-form training, not annual marathon courses.
Realistic phishing simulations with safe-landing pages.
Role-based content for finance, executive and IT-admin users.
Reporting on click rates, report rates and trend over time.
Just-in-time training when a user clicks - the teachable moment.
Quarterly executive reporting in plain English.
Why Telappliant
What you get with us that you don't get with the alternatives.
Delivered by a UK SOC and engineering team - no offshored ticketing.
Vendor-agnostic. We pick the right tool for your estate, then run it for you.
Mapped to Cyber Essentials, ISO 27001 and the NCSC 10 Steps from day one.
Fixed monthly price - no surprise hourly bills when something goes wrong.
The outcomes for your business
What changes for your team, your auditors and your insurer.
Measurable reduction in successful phishing month on month.
Cyber insurance and Cyber Essentials evidence ready on demand.
Culture shift - employees flag suspicious mail instead of ignoring it.
Targeted help for the users who actually need it.
Measured outcomes, not promises
3000+ UK organisations served and 100000+ end users supported.
< 60 minute average response on security incidents.
4000+ tickets resolved every month with measurable first-time-fix rates.
Vendor-fluent, not vendor-locked
We pick the right tool for your estate, then run it for you.
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Use cases
How this capability fits at different scales.
Run your first realistic phishing test and remediate the highest-risk users.
Quarterly programme with role-based content for finance and ops.
Evidence training coverage and phishing trend to auditors.
How this applies to organisations like yours
Recent situations we've worked through with UK businesses - find the one closest to yours.
Situation. Click-through rate on test phishing was 38% - well above insurance benchmarks.
Outcome. 12-month programme with monthly simulations and bite-size training brought it under 5%.
Situation. Mostly volunteers, varying digital confidence, no budget for classroom training.
Outcome. Short videos, multilingual subtitles, role-based modules - completion rates above 90%.
Situation. Shopfloor staff don't sit at desks - traditional e-learning rarely reaches them.
Outcome. Mobile-first nano-learning plus posters and toolbox talks engineered for the floor.
Situation. Need auditable evidence of training for ISO 27001 and Lexcel.
Outcome. Per-user training records exported on demand; auditors signed off without follow-up.
Common questions
Related fundamentals & services
Microsoft 365 Security Hardening
Most SMEs already pay for the controls that cover awareness training. We help you turn Microsoft 365 Business Premium into a real security baseline - the front door into the wider Cyber Fundamentals portfolio.
Explore Microsoft 365 hardeningTalk to us about awareness training
A 30-minute call to scope what good looks like in your estate.
Talk to a UK technology partner who's done this for 20 years
Book a practical, no-pressure consultation. We'll review your current setup, show where AI communications, cloud telephony or managed IT could improve customer experience and reduce admin - and tell you straight if you don't need us.
- UK-based people, real account management
- Honest recommendations - even if it's not us
- Practical AI where it adds value, not hype
