Managed Security Service
End-to-end managed cyber security for UK SMEs and mid-market - covering identity, endpoint, email, network and cloud.
About managed security service
Cyber security only works as a programme. Point products solve point problems; managed security ties them into a coordinated defence with one team, one set of priorities and one accountable partner.
Telappliant's managed security service covers the five domains that matter for most UK SMEs and mid-market businesses - identity, endpoint, email, network and cloud. We deploy, run and report on each one to a shared SLA, with a single contact for everything.
Identity protection includes MFA enforcement, conditional access, privileged identity management and lateral-movement detection. Endpoint covers EDR, application control and patch management. Email covers anti-phishing, impersonation and DMARC. Network covers NGFW, SD-WAN and DNS filtering. Cloud covers CSPM, SaaS security and shadow-IT detection.
Our managed SOC runs 24/7 with named analysts who know your environment - not a faceless ticket queue. Incidents are triaged, contained and reported on with clear timelines and recommendations.
We report monthly with the metrics that matter - prevented incidents, mean time to detect, mean time to respond, training completion and posture trend. Boards get clear narrative; technical teams get the detail.
What's included
The capabilities included as standard with this service.
Identity protection
MFA, conditional access, PIM and lateral-movement detection.
Endpoint security
EDR, application control and patch management.
Email security
Anti-phishing, impersonation, DMARC and quarantine review.
Network and cloud
NGFW, SD-WAN, CSPM and SaaS security.
24/7 managed SOC
Triage, containment and reporting by named analysts.
Monthly reporting
Prevented incidents, MTTD, MTTR, training completion and posture trend.
Where this fits
Common scenarios where this service delivers measurable value.
SME without security team
Add a full security function without hiring.
Mid-market with stretched IT
Offload security so internal IT can focus on enablement.
Cyber insurance requirements
Meet 24/7 detection and response requirements from insurers.
Post-incident hardening
Move from reactive to proactive after a near-miss or breach.
Common questions
Talk to us about managed security service
A short call, no obligation.
Talk to a UK technology partner who's done this for 20 years
Book a practical, no-pressure consultation. We'll review your current setup, show where AI communications, cloud telephony or managed IT could improve customer experience and reduce admin - and tell you straight if you don't need us.
- UK-based people, real account management
- Honest recommendations - even if it's not us
- Practical AI where it adds value, not hype
