Compliant, searchable call recording
Compliant call recording for UK businesses - retention controls, search, quality monitoring and secure payment-card capture.
Service features
The core capabilities you get out of the box.
What compliant, searchable call recording looks like in real UK operations.
Full or selective recording
By team, queue, number or call type.
Retention controls
Configurable retention by use case and regulator.
Search & playback
Find calls quickly by caller, time or tag.
Quality monitoring
Score, comment and coach from recordings.
Secure payment capture
PCI-aligned card capture inside calls.
Encryption at rest
Recordings encrypted in storage and in transit.
Why it's better than the alternatives
How this approach compares to the status quo.
Engineered, measured and reviewed by a UK team that runs this every day.
FCA-grade compliance
Encrypted storage, retention controls and audit trails out of the box.
Search by content, not date
Find any phrase across thousands of calls in seconds.
Selective recording
Per-team, per-extension or per-call rules to honour consent.
Tamper-evident storage
Hash-verified recordings stand up in court and audits.
Integrated with your stack
Recordings linked directly to the CRM record.
UK-hosted
Data never leaves the UK unless you choose it to.
The outcomes for your business
What changes for your customers, your team and your numbers.
Outcomes our customers see month on month, not just on day one.
Pass audits with confidence
Auditors get what they need without weeks of prep.
Resolve disputes in minutes
Pull the exact call and quote in seconds.
Better coaching
Real examples of best and worst practice.
Lower regulatory risk
Demonstrable controls for FCA, MiFID II and beyond.
Improved sales conversion
Learn from your top performers' actual calls.
Smaller storage bill
Compression and tiered storage cut costs versus legacy systems.
Common questions
Related services
Industries we work with
Talk to us about compliant, searchable call recording
A short call, no obligation.
Talk to a UK technology partner who's done this for 20 years
Book a practical, no-pressure consultation. We'll review your current setup, show where AI communications, cloud telephony or managed IT could improve customer experience and reduce admin - and tell you straight if you don't need us.
- UK-based people, real account management
- Honest recommendations - even if it's not us
- Practical AI where it adds value, not hype
